Sample Telecare Order Message

Below is an example of a Telecare Service Order populated with Service User, Assessment and Contact details.

<?xml version="1.0"?>

<TelecareReferralv10>

<assessment>

<additionalInformation>Please can an additional carousel be ordered to allow refilling on a rotation basis.</additionalInformation>

<expectedOutcomes/>

<medicalConditions>

<medicalCondition>Physically Frail/Temporary Ill</medicalCondition>

<medicalCondition>No Active Client Type! Last Client Type = Physically Frail/Temporary Ill</medicalCondition>

</medicalConditions>

<risks>

<risk>

<isRisk>false</isRisk>

<mitigation nil="true"/>

<riskTitle>Are there any known risks to staff visiting this Service User?</riskTitle>

</risk>

<risk>

<isRisk>true</isRisk>

<mitigation>Trevor Chandler - Son and Key Holder</mitigation>

<riskTitle>Will anyone else need to attend the assessment with the Service User?</riskTitle>

</risk>

</risks>

<risksToMonitor>

<riskToMonitor>Does the Service User forget when to take their medication?</riskToMonitor>

<riskToMonitor>Does the Service User Fall in the Night?</riskToMonitor>

</risksToMonitor>

</assessment>

<facsBand nil="true"/>

<inputBy>Pauline Scarborough</inputBy>

<inputDate>2013-09-23T09:37:21.49Z</inputDate>

<isConsentGiven>true</isConsentGiven>

<referralId>31997741</referralId>

<referrer>

<contactMethods>

<contactMethod>

<methodAddress>01234 234042</methodAddress>

<methodCharacteristic>work</methodCharacteristic>

<methodType>phone</methodType>

<ContactMethod>

<contactMethod>

<methodAddress>[email protected]</methodAddress>

<methodCharacteristic>work</methodCharacteristic>

<methodType>email</methodType>

</contactMethod>

</contactMethods>

<department>D31108</department>

<jobTitle>Area Manager</jobTitle>

<name>

<firstName>Pauline</firstName>

<lastName>Scarborough</lastName>

</name>

<referralDate>2013-09-23T09:37:21.49Z</referralDate>

<workLocation>Our County Council</workLocation>

</referrer>

<serviceUser>

<contactMethods>

<contactMethod>

<methodAddress>01234 670400</methodAddress>

<methodCharacteristic>home</methodCharacteristic>

<methodType>phone</methodType>

</contactMethod>

</contactMethods>

<contacts>

<contact>

<address>

<addressLine1>1 High Street</addressLine1>

<addressLine2>Clifton</addressLine2>

<postCode>S65 2TN</postCode>

<town>Rotherham</town>

</address>

<contactMethods>

<contactMethod>

<methodAddress>07880 715814</methodAddress>

<methodCharacteristic>work</methodCharacteristic>

<methodType>phone</methodType>

</contactMethod>

</contactMethods>

<contactType>Responder</contactType>

<isNextOfKin>false</isNextOfKin>

<name>

<firstName>Unknown</firstName>

<lastName>British Red Cross</lastName>

</name>

<notes nil="true"/>

</contact>

<contact>

<address>

<addressLine1>Unknown</addressLine1>

<addressLine2>11 Floweryhill Gardens</addressLine2>

<postCode>WD5 0JF</postCode>

<town>ABBOTS LANGLEY</town>

</address>

<contactMethods>

<contactMethod>

<methodAddress>01234 449321</methodAddress>

<methodCharacteristic>home</methodCharacteristic>

<methodType>phone</methodType>

</contactMethod>

</contactMethods>

<contactType>Keyholder</contactType>

<isNextOfKin>true</isNextOfKin>

<name>

<firstName>Trevor </firstName>

<lastName>Chancelor</lastName>

</name>

<notes nil="true"/>

</contact>

<contact>

<address>

<addressLine1>37a St Johns Wood Rise Watlingford Hereford</addressLine1>

<addressLine2>Unknown</addressLine2>

<postCode>WH17 1RS</postCode>

<town>Unknown</town>

</address>

<contactMethods>

<contactMethod>

<methodAddress>01234 224424</methodAddress>

<methodCharacteristic>work</methodCharacteristic>

<methodType>phone</methodType>

</contactMethod>

</contactMethods>

<contactType>GP</contactType>

<isNextOfKin>false</isNextOfKin>

<name>

<firstName>Shugery House Med</firstName>

<lastName>Unknown</lastName>

</name>

<notes nil="true"/>

</contact>

</contacts>

<dateOfBirth>1930-05-18T00:00:00Z</dateOfBirth>

<dwellingCharacteristics>

<isPhoneSocketAvailable>true</isPhoneSocketAvailable>

<isPowerSocketAvailable>true</isPowerSocketAvailable>

<propertyStatus>rented</propertyStatus>

</dwellingCharacteristics>

<ethnicity>Refused</ethnicity>

<gender>Female</gender>

<homeAddress>

<addressLine1>Unknown</addressLine1>

<addressLine2>380 Gamelan Lane</addressLine2>

<postCode>Y04 5ES</postCode>

<town>WATLINGFORD</town>

</homeAddress>

<keySafeNumber nil="true"/>

<language>English</language>

<name>

<firstName>Mabel</firstName>

<lastName>Chancelor</lastName>

</name>

<nhsNumber>9434765919</nhsNumber>

<religion>Declines to Disclose</religion>

<socialCareReferenceNumber>964256</socialCareReferenceNumber>

</serviceUser>

<serviceUserMeetsEligibilityCriteria>true</serviceUserMeetsEligibilityCriteria>

<urgency>standard</urgency>

</TelecareReferralv10>

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