The Service Manager User manual is divided into the following sections:
- What's new gives a summary overview of the new functionality, functional modifications and any known issues with this release
- Training section gives step by step guide on setting Service Manager, along with navigating through the application
- Getting started gives you the current system requirements and any FAQ
- Appendix contains over useful information
- Setup covers the installation, upgrade and removal of the application
- New In SM7 covers the functional changes and modifications in the previous version
- New In SM7.1 covers the functional changes and modifications in the previous version
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