Requests can be broken down into smaller chunks of work by using tasks, the available tasks can be configured see Task Types
Each Task on a request can have a form associated to it
Each Task can be assigned to a different Technician
A Task cannot be completed until all forms associated to it are completed
A Request cannot be completed until all tasks associated to it are completed or cancelled
Any Service Agreement details that are completed as part of a task form, will update the domain on their completion
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