Service User Contact Method

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Service User Contact Method

The Service User can have up to two telephone numbers supplied in the Telecare Service Order


Contact Method Address

The contact method address for a Service user should be a valid UK phone number.  Up to two phone numbers can be supplied within the Telecare Service Order.


Contact Method Characteristic

The tag in the XML is: <methodAddress>01234 234042</methodAddress>


The contact method characteristics for a Service user have specific business rules associated, so that when receiving system parses the information it will populate the information in the following order:  



Contact Method Type

Each method characteristic should only be submitted once.


The contact method type for a Service user should always be phone.  


The tag within the XML should be: <methodType>phone</methodType>




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